Business Process Management (BPM) helps organizations become more efficient and agile by optimizing business processes through the complete process lifecycle. First Horizon, one of the top 30 bank holding companies by asset size in the US, have experienced this first-hand as they deployed BEA AquaLogic BPM Suite to improve sales and services processes in their mortgage banking line of business.

This new independent report from Forrester Research lays out the step-by-step plan used by First Horizon to successfully create and execute reusable BPM processes including; executive sponsorship, a flexible BPM tool, and cross-team collaboration. You will also learn how First Horizon used BPM to achieve faster project implementation, rapid user acceptance and measurable business value.